Hallett Photography   info@hallettonline.co.uk

Answers to Frequently Asked Questions

School and Early Years photographers serving Hampshire, Dorset, Wiltshire and West Sussex.  All our photographers have Disclosure and Barring Service (DBS) certificates. 

Copyright Hallett Photography. All rights reserved.

 

Hallett Photography is the trading name of Hallett Photography Limited.

Head Office address: Hallett Photography Ltd, Firlawn, Dene Close, Chilworth Hampshire SO16 7HL 

I have lost my proof card.  Can I get another?

YES, of course.  Please contact us by email with the name of the school / group / class and a detailed description of your child. We can then email you a copy of your proof card.


I have missed the deadline.  Can I still order?

YES, of course.  Orders can be placed online for up to a year after the image was taken.  To order from photographs taken earlier, please contact our partner printers direct on 01730 264213.


I have ordered.  How long will it take to receive my order?

Orders are usually dispatched within 7 days of receipt, often sooner.


How long does it take for you to send my images by email?

Emailed images are usually sent the day after we receive them.  Please check all your mail boxes (including SPAM)!


When does my school / group receive their fundraising commission?

Commission is transferred approximately two weeks after the 'order by' date has passed.


Can my child bring their own toy to be photographed with?

Of course.  Due to COVID-19 we are restricted in what we can use when photographing the children so bringing their own toy in for photo day is encouraged!  We have also photographed children with their pets - from ferrets to Great Danes - although please check with your school / group should you want this service!